Storage Protection
Did you know that goods are not automatically covered when in storage?
We provide an easy and simple protection programme customers can participate in. This cover is structured in a pay-as-you-go system so you only have to buy what you need, and automatically renews when you pay.
Although incidents in our self storage centres are extremely rare, our Storage Protection for your goods in storage is available. Customer’s goods are not automatically covered when being stored. It is the customer’s responsibility to be covered. We have an easy simple protection programme you can participate in.
We invest heavily in our properties to ensure they are maintained to a very high standard. Unfortunately that alone may not be enough to protect against sudden unforeseen events, like weather, accidents, or the behaviour of other customers. For total peace of mind consider protection for your goods in storage.
Level of cover is capped and an excess is payable by the customer for each and any claim. Please contact us to understand more & find out about our terms & conditions.
What Events are Covered
As a service to you we can arrange Protection Cover against the following perils: Fire, lightening, explosion, earthquake, wind, storm and tempest, water damage and leakage, impact by vehicles or aircraft, malicious damage, riots and civil commotions, theft (subject to visual of forced entry).
Indemnity Value Cover
Your goods will be covered for Indemnity Value. This means the value is the replacement cost less an assessed allowance for condition, age, wear and tear.
Avoid Understating
Please ensure that you declare the total market value of your goods to avoid understating the value of your goods.
Maximum Cover
The standard Protection Cover enables cover up to $100,000 loss. If you need additional cover, this may be arranged by request.
Protection Cover Exclusions
To understand the events excluded under the Protection Cover, please contact us to learn more.
Customers can choose to opt in or out of storage Storage Protection at any time by contacting us. For existing customers simply contact us to add Storage Protection.
In Case of a Claim
Claims must be made at the time of discovery of loss or damage. Claim forms are available from our team – just ask!
